Digital Banking

Pending transactions are displayed in the transaction history of each account. For pending debit card transactions, you’ll see POS Hold and the company name as the description (for example, POS Hold, Hannaford Supermarkets) along with the transaction amount.

Quick balance lets you view your account balances without fully logging into digital banking. It’s an easy way to check your balance while you’re in line or before you check out.

Current username and password, Social Security Number and zip code.

Call Dirigo Federal Credit Union at 1.800.281.5435 and speak with a Member Support Specialist to unlock your digital banking account or reset your password by clicking the Forgot Password link found at the bottom of the digital banking login page.

Username

• Minimum Length – 6 characters
• Maximum Length – 40 characters
• Allows alphanumeric and special characters

Password

• Minimum Length – 8 characters
• Must include a number, uppercase letter, lowercase letter and special character

Browser

• Google Chrome: latest 2 versions
• Firefox: Latest 2 versions
• Microsoft Edge: Latest 2 versions
• Safari: Last 2 major versions
• iOS: Last 2 major versions
• Android: v7.0 and above

Device

• Windows: Versions that are still supported by Microsoft and support a browser listed here
• OS X: Versions that are still supported by Apple and support a browser listed here
• Android: v7.0 and above
• iOS: Last 2 major releases

Members have access to their primary and joint accounts. With one login, you can see your primary and joint loans and accounts with full access to manage and complete transfers.

Digital ID is an expedited method to verify your identity when you contact us for assistance by phone. Rather than ask a series of questions to confirm your identity, we’ll send a prompt to your mobile device for quick verification and faster service.

From your mobile banking app, select the Deposit Check camera icon in the menu at the bottom of the page. Endorse the back of your check to read “For mobile deposit only at Dirigo FCU.” Select the account where you want to make the deposit, enter the amount of the check, and take a photo of the front and back of the check. Click to Submit Deposit and wait for confirmation. Pro Tip: Keep the check on hand for 14 days in the event of a failed deposit attempt.

Select the Forgot Password link at the bottom of the digital banking login page, choose the communication delivery method for your verification code (email, SMS text, or voice call), enter 6-digit PIN, and create a new password.

Yes, simply sign up for eStatements via your digital banking account under the Accounts tab. You can view up to 18 months’ worth of statements and download or print your eStatements.

Yes, click on the check in your account’s transaction history and an image (front & back) will display.

Visit Card Management under the Accounts tab to manage your Dirigo Federal Credit Union debit cards. You can set travel alerts, block transactions, and re-order a debit card.