Credit Union Impersonation Scam Fraudsters will do just about anything to get their hands on your hard-earned money as well as your personal and financial information — even posing as a representative from Dirigo. We’re here to help you spot the signs. Successful credit union impersonation scams occur when members are convinced, they’re communicating with an actual credit union representative via email, SMS text message, or live voice call. But in reality, they’re sharing confidential information with a scammer. Given this activity, we want to share some helpful tips to help protect you against fraud: Never share your Credit Union account information or social security number. Dirigo will never initiate contact with you by phone, email, or text with a request for this information. If you receive a request like this, chances are, it’s fraud!You should always call us by using a phone number from your statement to verify that any request is legitimate. If you get push back, it is likely a scam.Don’t overshare on social media. Not only is it common for someone to share their full name and date of birth on social media, but people often share updates on their whereabouts and interactions with family members and close acquaintances.Monitor credit card accounts, banking accounts, and credit reports regularly.Change account passwords often and avoid using the same username and password on multiple sites. Keep in mind that secure passwords should contain letters, numbers, and special characters.Never click on links or open attachments from unknown individuals or companies as it could enable malicious software.Contact us right away if you believe that your information has been compromised!