Member Survey

By filling out this quick survey you will help us improve our communication, products, and services. Thanks for your valuable input and continued dedication to Dirigo Federal Credit Union!

Member Name:
(Optional)
I feel welcomed when I walk into a Dirigo FCU branch.*
Strongly disagree Disagree Neutral Agree Strongly agree
Dirigo FCU employees always seem happy and ready to assist me.*
Strongly disagree Disagree Neutral Agree Strongly agree
I trust that Dirigo FCU employees always know the latest information on their products, services, and regulations.*
Strongly disagree Disagree Neutral Agree Strongly agree
I feel that Dirigo FCU employees genuinely listen to me.*
Strongly disagree Disagree Neutral Agree Strongly agree
I know that Dirigo FCU employees will do what they say they will.*
Strongly disagree Disagree Neutral Agree Strongly agree
Dirigo FCU employees respond quickly. If they miss a call or email, I know I will see a response within 24 hours.*
Strongly disagree Disagree Neutral Agree Strongly agree
Dirigo FCU employees always present themselves professionally in appearance and conduct.*
Strongly disagree Disagree Neutral Agree Strongly agree
Dirigo FCU makes it convenient to complete all my banking tasks with accessible locations, an easy-to-use website, and mobile app.*
Strongly disagree Disagree Neutral Agree Strongly agree
The Dirigo FCU location I most frequently use is:*
- Auburn
- Lewiston
- South Paris
- Mechanic Falls
- Online
Additional Comments: